We strive to make you happy with your purchase, keeping you in good hands throughout the entire shopping experience and order process.
Merchandise may be returned within 30 days from the date the order is received for store credit only (No Exceptions). All merchandise must be returned in NEW CONDITION (unworn/unwashed) with the original tags attached. Any return received with smells of smoke, pet odor, body odor, makeup stains, pet hair, or deodorant will be refused. If you're item does not qualify for a return you will need to make arrangements for it to be returned to you. If arrangements are not made within 30 days the item(s) will be donated to a local homeless shelter.
1. Please refer to the complete Return Policy above to ensure that your return meets all criteria.
2. Please contact us at firstname.lastname@example.org to let us know of your return. We will supply you with the correct address of which to send your return.
3. Please return your item(s) via the shipping carrier of your choice. Return shipping is solely the customer's responsibility. We suggest using a carrier that provides you with tracking information. We are not responsible for any lost or damaged merchandise while in transit back to us. Please inform us of the tracking #.
4. Please allow our returns department up to five business days for processing once your return has been delivered to us. Once your return is processed we will send an email with the gift card which can be applied at checkout.
THANK YOU for shopping with PodMatch! Please let us know your questions or concerns. Email: email@example.com